Welcome to Noteway! We are so happy to share in your journey with music. Our goal is to give our students a great lesson experience. With that in mind, we try our best to keep our policies simple and straightforward.
Rates
We don’t charge startup or registration fees of any kind. All Noteway students are billed through recurring monthly payments, beginning on the day you register. This allows us to hold your timeslot and provide a more consistent, high-quality lesson experience. Prices are as follows:
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One half-hour lesson per week: $129/month
- Two half-hour (or one hour-long) lessons per week: $239/month
- Three half-hour lesson per week: $359/month
- Two hour-long (or four half-hour) lessons per week: $479/month
Most months will have four lessons, but in months with five lessons there is no additional fee (we use those fifth weeks for things like holidays.)
MISSED LESSONS, TARDINESS AND HOLIDAYS
Missed Lessons
If a student is unable to attend a scheduled lesson, their instructor will record a video lesson and save it to their Muzie account. The student will also be invited to join one of our monthly group classes. In the case of an instructor absence, we will offer students a lesson with a substitute instructor, or a makeup lesson if no substitute is available.
Tardiness
To provide a high-quality lesson experience, students are expected to commit to their lesson time and arrive on time. Lessons cannot be extended due to tardiness.
Holidays
Lessons will be scheduled every week with the following exceptions for holidays:
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Easter
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Independence Day
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Thanksgiving
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Christmas
Lessons that fall on a holiday will not be rescheduled as we will use the fifth-week lessons as the makeup.
Changing Your Regular Lesson Day or Time
If you need to update your regular weekly lesson day or time going forward (not just for a single week), we’ll do our best to accommodate occasional changes. All lesson day and time changes require a minimum of two weeks’ notice. Scheduling requests must go through our office, not directly through your instructor.
WITHDRAWALS & PAUSES
We do not charge a cancellation or withdrawal fee. To cancel your recurring monthly payments, complete the form at notewaymusic.com/pause at least 48-hours before your next bill date. Withdrawals and pauses must be completed through this link and will not be considered valid if requested in a lesson or through an instructor. Like most monthly subscriptions, we are not able to offer partial or prorated refunds.
I acknowledge that I have read and understand the terms and conditions of this agreement, and I give Noteway (LuxLimited, LLC) permission to begin a recurring monthly payment that will continue until I notify Noteway with a withdrawal request via email at office@notewaymusic.com. I have a copy of this information for future reference.